Speaking Topics
PRACTICE LEADERSHIP & COMMUNICATION
CLINICAL EXCELLENCE
HIGH-PERFORMANCE TEAM-BUILDING
Dr. Mark Hyman’s Approach
An Experienced Dentist and Engaging Speaker
With decades of hands-on dental experience, Dr. Mark Hyman brings a refreshing blend of enthusiasm, straightforward honesty, and engaging storytelling to every presentation. His approach is not only insightful but also highly adaptable. Whether you’re planning a conference, seminar, or meeting, he can offer both three-hour and six-hour sessions tailored to your needs. Dr. Mark’s enthusiasm for dentistry shines through in his dynamic delivery at each engagement. He delivers practical tips and actionable advice that are both educational and inspiring.
cases that haunt us
How to React, Rebound, and Recover from Clinical Failures
All dentists have cases that haunt them. Whether it’s a situation where you have misunderstood a patient or you made an error or misjudgment in diagnostics or treatment. In this inspiring talk, Dr. Mark provides valuable strategies so you can minimize the impact and turn setbacks into opportunities that will improve your dental practice.
- Discuss your patient’s wants and needs so you minimize misunderstandings
- Review the predictable new patient experience and how to engage the entire team for a higher level of case acceptance
- Learn how to react when things go wrong—how to diagnose, document, and recover so that the appropriate care gets delivered
the 5-star new patient experience
Success Systems to Wow Your Patients
In this fast-paced, interactive workshop, Dr. Mark will guide you through his successful systems that guarantee exceptional new patient experiences. A winning combination of out-listening the competition, cutting-edge diagnostics, and time-tested human relations principles will help you thrive even through those most challenging of times. Audiences are sure to enjoy this fast-paced, interactive workshop experience.
- Master the ten key questions you must ask each patient
- Teach your team how to systematically and predictably take quality photographs
- Demonstrate a treatment planning sequence that leads to case acceptance
the questions you hate and the answers you'll love
A Guide for Dealing with Difficult Patients
Turn tough conversations with difficult patients into opportunities that create high-quality patient experiences. In this informative talk, Dr. Mark offers his audience a chance to laugh, learn, and fire up. Get ready for a dramatic change in case acceptance so you can start enjoying your dental practice again!
- Learn the power of high-impact new patient experiences
- Review ten questions you must ask each new patient
- Commit to obtaining the necessary evidence for predictable case presentations
- Role play with your team the most common questions you absolutely HATE to hear, and learn the most predictable answers you’ll LOVE to give them
BLUEPRINT TO THE SUCCESSFUL PRACTICE YOU'VE ALWAYS WANTED
Laugh and learn your way through a fast-paced, interactive review following THE BLUEPRINT for a private practice during today's turbulent times! Explore how to capitalize on one another's skills and talents to improve the efficiency, effectiveness and quality of your care. Review systems that can be implemented immediately to decrease stress, overcome burnout, and skyrocket your enjoyment of your clinical dentistry!
- Dive into THE BLUEPRINT for a predictable, highly successful dental practice.
- Implement cutting-edge communication and diagnostic tools that can energize and empower your team.
- Review systems to recapture the joy of an efficient, effective, stress-free, and inspiring private practice today!
Restoring Dental Implants
A Practical Approach to Clinical Success
Over the past decade, we’ve witnessed groundbreaking advancements that have revolutionized dentistry and transformed the way we work. Dental implants, as a permanent teeth replacement solution, offer unparalleled stability and function never seen before. However, success still depends on a fully engaged team who knows their roles and the impact they’re making on each patient’s smile.
- Review diagnostic and treatment planning protocols
- Consider the vital relationships and communication with our dental specialists
- Engage your team in the delivery of optimal care
- Learn how to recover from failure and challenges when things go wrong
Predictable Full Arch and Full Mouth Rehabilitation
The Thrills of Success and the Agony of Failure
Full arch and full mouth rehabilitation treatment is complex. As a result, it can induce considerable anxiety and stress for dentists who want to achieve the best possible results for their patients. Dr. Mark takes you through a series of practical strategies to help you succeed in your practice. With planning, commitment, and grit, we can all handle complex cases when they arise.
- Review diagnosis, treatment planning, case presentation, and implementation of complex care
- Consider new technology, and its role in these cases
- Learn how to recognize what your skill set is, and how to improve the long-term results
- Accept that we can’t be all things to all people and recognize what cases are appropriate for you and your team
Successful Practice Transition
Seasons Change and So Did I
From a 19-year-old volunteer dental assistant to a seasoned practitioner running a thriving private practice, how did Dr. Mark Hyman navigate his transition to the next generation of young dental superstars? In this session, he walks audiences through the three key phases of this delicate process. Share in the learning, laughter, and even tears, and master the art of transition.
- Learn steps to integrate the new doctor into your team
- Define steps to introduce new doctors to your patient family
- Plan to integrate the new doctor into your referral community
A 360 Slam Dunk for Successful Teams
Evaluate, Redirect, and Thrive
Enjoy this fast-paced, fun, and dynamic seminar that will supercharge your dental practice and your entire team! This includes a comprehensive look at your dental practice, carefully examining every aspect so you can identify opportunities for growth. Because remember—“change is inevitable—growth is optional.”
- Understand the urgency to lead and realign your practice today
- Rank the doctor and the team in the 35 key leadership issues for peak performing teams
- Consider key communication barriers, and how to overcome them
- Learn how to blend high-tech and high touch relationship-based care
Dentistry’s Top Game Changers
Top 20 Innovations for Successful Teams
Successful dental practices and high-performing teams constantly reimagine, reinvent, and adapt to ensure success during turbulent times. Learn the top 20 game-changing innovations you need to know to propel your practice.
- Evaluate and implement advances in dentistry
- Capitalize on the individual skills of your dental team members to improve productivity
- Apply new techniques for keeping your team focused and enthused
what people are saying
The High-Impact Dental Hygiene Team
Your Partners in Clinical Success
Dental hygiene teams are often an untapped resource, highly underutilized, and sometimes under-trained. Imagine unleashing the full potential of your hygiene department. Turn hidden talent into opportunities that will benefit your patients, teammates, and your hygienists.
- Review the duties your hygiene department currently performs
- Discuss choices of how to enhance your hygienist’s talents
- Evaluate ways to really listen and learn what the patient wants, and how to maximize each patient encounter
A Day in the Life of High-Performing Dental Teams
A Roadmap to Sensational Results
Dr. Mark offers a humorous look at a typical ‘Day in the Life’ of a dynamic private dental practice. In this fast-paced talk, you will learn how to capitalize on each team member’s skills and implement systems to boost productivity. You’ll also discover ways to improve the quality of service provided in your practice.
- Review clinical cases from the doctor’s and team’s perspectives
- Debate the fact “communication is a wonderful thing—you should try it sometime”
- Employ systems to lower stress and prevent burnout
The Beauties and the Beasts
Greatest Hits and Misses of Cosmetic Dentistry
Not all cosmetic cases turn out picture-perfect. Discover new technologies and strategies that you and your team can use to improve patient care and achieve exceptional results so your practice can thrive.
- Review clinical cases of successes and failures
- Discover the root cause of most clinical failures
- Engage your team in preventing and correcting mishaps
The Grand Slam Early Years of Private Practice
Notes to My Younger Self
Learn from Dr. Mark’s foibles and mistakes as he takes you through management and leadership pearls of wisdom he discovered throughout his career. Sidestep potential pitfalls and thrive.
- Explore the new patient experience from a new perspective
- Plot your preferred future in clinical and leadership training with new insights on where to focus your time
- Gain tried-and-true wisdom on how to run your practice successfully
Take This Job and Love It
Create a Dream Team and a Successful Practice
If your days are filled and busy, but you’re not yet seeing any change to your bottom line, this seminar is definitely for you and your team. Dr. Mark provides practical advice and actionable insights to help you transform your practice.
- Discover the critical issues involved in the successful handling of a new patient
- Make certain the time you devote to the new patient is worthwhile and productive
- Learn new techniques for keeping your team focused and enthused—even when things go wrong
- Learn how to capitalize on the individual skills of each dental team member and how these skills can improve the productivity of your practice and the quality of the service your practice provides
Ask and Ye Shall Receive
The Art of Getting to Yes
Many patients miss out on the optimal care they need simply because their dentist didn’t ask the right question. As a result, your team’s skills and talents may be underutilized, hindering your practice from reaching its full potential. Dr. Mark flips the script and helps you to turn ‘no’ into ‘yes’, turning missed opportunities into successes. Learn:
- 10 characteristics of super dental teams
- 10 steps to hear yes every time
- 5 questions you must answer
- 5 keys to effective listening
- 10 keys to success—“It’s what you learn, after you know it all, that counts”
Drill ‘em, Fill ‘em, and Thrill ‘em
A Dynamic Dental Practice Retrospective
Dr. Hyman has balanced working full time as a dentist and running his own private practice with teaching, coaching, and advocating for change to achieve optimal models of care. In this dynamic talk, Dr. Hyman explores the evolution of dentistry—from its early days to the cutting-edge practices of today and the exciting possibilities that lie ahead.
- Discuss the traits of world-class service
- Implement the 13 steps to renew your practice
- How dental practices can cultivate a culture of excellence and teamwork to adapt to change
- Why leadership is so important to long-term success
“It doesn't get better than Dr. Mark Hyman as a speaker, educator, and overall advocate for dentists and dental practices. If you are looking for an engaging, informative, motivating and entertaining presenter for your meeting, look no further than Dr. Hyman. An educator that engages doctors, clinical team, business team, the ENTIRE team. I have seen him present many times over the years, and he never ceases to impress. Don't think twice. Bring Dr. Hyman to your next event.”
CARRIE WEBBER
OWNER, JAMESON MANAGEMENT & MARKETING
“Dr. Mark Hyman brings honesty, grace and inspiration to the dental community. His personal testimonials about events in his home and work life connect with everyone in his audiences. People leave the seminar with a renewed feeling of worth and importance. If anyone wonders why they entered the field of dentistry, Dr. Hyman will help them to remember.”
CATHY JAMESON, PHD
FOUNDER, JAMESON MANAGEMENT & MARKETING